You can try using a different SATA power connector on your power supply to see if the port on the power supply is working correctly. Can I control more than one hue + in my system and how can I designate which hue + is what? I have done everything to get it back with no luck....NZXT is pissing me off. Also where can i purchase more of these LED strips? Then right-click the AseUSB.inf file and select "Install". NZXT CAM not detecting AER RGB 2 fans. Hey there! CAM is a free PC monitoring software created by NZXT for PC enthusiasts and gamers. Recently, I bought 2 AER 2 RGB fans. turned on my computer opened Cam to find that i have no lighting or fan control. TERMS & CONDITIONS AND PRIVACY POLICY. In this video, I'll show you guys the buttons/features that are included inside the CAM Software made / developed by NZXT. Make sure that the molex is properly connected. Repeat this for all the strips. I plugged them into an Asus ROG STRIX B450-F motherboard. not sure why it was working yesterday perfectly fine. You can contact the Customer Support Team for a replacement controller. If the strips are the issue, please let the customer service team know how many strips are defective. View All; ... YOU AGREE TO NZXT, CAM, AND BLD’S . This will install the driver for your Kraken coolers. After this, restart your PC and check CAM again for your Kraken M22. Check and see if the strip appears in CAM and the LEDs can be controlled. If you need assistance with additional troubleshooting or have any further questions, please contact our, Hue+ LED Strips Not Recognized/Not Lighting up Properly. CAM also allows you to “connect the dots” between all the different NZXT accessories (not just RGB) and keep track of your PC and gaming performance. You can contact the Customer Support Team for a replacement controller. TERMS & CONDITIONS AND PRIVACY POLICY. Compatible with Corsair iCUE, Asus AURA, Razer Synapse, Logitech Gaming, Cooler Master Masterplus, MSI Mystic Light, and EVGA Precision X1. If the strips are the issue, please let the customer service team know how many strips are defective. Confirm that CAM detects the Smart Device under the Drivers tab and check to be sure that the Lighting tab appears in CAM as well. Close. Try using a different connection cable to connect the strips to the HUE+. Intel Z390 Rig ( *NEW* Primary ) Intel X99 Rig (Officially Decommissioned, Dead CPU returned to Intel) i7-8086K @ 5.1 GHz (still tweaking) -- i7-6800K; Gigabyte Z390 Aorus Master -- ASUS X99 Deluxe; Sapphire NITRO+ RX 5700 XT Special Edition-- 2x Sapphire NITRO R9-Fury in Crossfire; 32GB G.Skill TridentZ DDR4-3000 CL14 (16GB TridentZ RGB + 16GB Red/Black TridentZ) any ideas what im doing wrong? I then tried a different USB cable, (A USB mini to type A) and it worked. I purchased an NZXT Kraken X62 a while back for my new build, everything worked except for the LED lighting, it lighted up (white) but the CAM software wouldn't recognize it. Is this liquid cooler the best choice for AiO? ... i have a NZXT fan control that came with my h500i, ive also looked at … Hey all, I'm having an issue with CAM not detecting any new LED devices I plug in. Check if all the strips are properly aligned. Can the LED strip that comes with the original HUE work with the HUE+? Open CAM and go to the Devices Page and select “Detect Devices”. "set fan" is not yet started. Just got the nzxt hue+. However, because every PC is different, making sure CAM runs flawlessly for everyone is an ongoing effort. All of the led strips light up, but cam is not recognizing it. Advanced PC Lighting System Powered by CAM. ... BY SIGNING UP OR LOGGING IN, YOU AGREE TO NZXT, CAM, AND BLD’S . Check that you are using only NZXT LED strips or AER RGB fans. Repeat this for all the strips. Be sure that the SATA power is properly connected as it is what provides power to the LED strips. The molex cable is what powers the light on the strips. Go into Control Panel and click on "View Devices and Printers" then remove the NZXT USB Device/Unknown USB Device and restart your PC. NZXT CAM Software Walkthrough and HUE Lighting Demo!Check out and download CAM for FREE!https://goo.gl/h45hHiSubscribe! First install of CAM everything worked then after a shutdown and booting up again the X52 is not lighting up and no Kraken shows up in CAM. Then check CAM again. High-performance 240mm liquid cooler with lighting and CAM controls. SIGN UP. High-performance 280mm liquid cooler with lighting and CAM controls. Please open your Control Panel, go to "Devices and Printers" then remove any NZXT USB Device/Unknown USB Device listed on this page. "set color" is mostly working. Then plug one strip into the HUE+, and start CAM. The molex cable is what powers the light on the strips. If your CAM powered device is still not recognized in CAM, then you will need to remove the current driver from your system for that hardware. You cannot connect both LED strips and RGB fans on the same channel. This changelog helps you understand what bugs have been reported and verified, as well as when it might be fixed […] Make sure that the molex is properly connected. $149.99. Be sure that the SATA power is properly connected as it is what provides power to the LED strips. The arrow on the connection cable should be pointed to the +5V on the strip. Find helpful customer reviews and review ratings for NZXT H700i - ATX Mid-Tower PC Gaming Case - CAM-Powered Smart Device - RGB and Fan Control - Enhanced Cable Management System – Water-Cooling Ready - White/Black - 2018 Model at Amazon.com. RGB Ecosystem. o NZXT – CAM (not pre-installed) o Corsair – iCUE (note pre-installed) o Thermaltake – RGB Plus (not pre-installed) o EVGA – Precision X (not pre-installed) o Zotac – Firestorm (not pre-installed) Manual Control – For some RGB products, they may have a button directly on them that controls the lighting. The arrow on the connection cable should be pointed to the +5V on the strip. Per page: 15 30 50. The one-stop utility for syncing your RGB peripherals and components. If you are using any extension cables check those as well. If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: Make sure to have only LED strips OR RGB fans connected on each LED channel. While CAM detects the fans themselves, they can't find the LEDs even when I plug them into the lighting control. NZXT RGB is Powered by CAM CAM PC monitoring software is at the heart of all NZXT RGB products and allows you to use lighting presets or customize your own lighting profiles. Password must contain at least 6 characters, including upper + lowercase and numbers If you can confirm the SATA power connectors are all functional, then you likely need a replacement Smart Device. NZXT HUE+ usb fix. Your Kraken M22 may show up again in CAM after doing this. Check and see if the strip appears in CAM and the LEDs can be controlled. Follow If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: Make sure to have only LED strips OR RGB fans connected on each LED channel. LEARN MORE Featuring an advanced microprocessor, the RGB and Fan Controller delivers an amazing array of RGB lighting effects, synchronized across all NZXT RGB accessories. To do this, exit out of CAM and unplug all the strips from the HUE+. I got my PC originally through the BLD service in May. BUY NOW. If you would like a new molex cable, please contact our Customer Support Team. this is what i do every time cam doesnt see my kraken, works perfectly...80% of the time I have restarted my pc a ton of times and reinstalled cam a few times as well. NZXT CAM not detecting AER RGB 2 fans. previously NZXT had a reputation of being a terrible software in the market. This is the follow up to my purchase of the NZXT Kraken X52. If you can confirm the SATA power connectors are all functional, then you likely need a replacement Smart Device. The arrow on the connection cable should be pointed to the +5V on the strip. If you need assistance with additional troubleshooting or have any further questions, please contact our. I checked all my cable connections, and I'm pretty sure they are correct. 4 comments. BUY NOW. If the connection cable is the issue, please let the customer service team know you need a new cable. Follow If you are using a HUE+, Smart Device, or N7 Z370 and our CAM software is able to detect the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting steps: Check if all the strips are properly aligned. You cannot connect both LED strips and RGB fans on the same channel. KRAKEN X52. click the gear > install NZXT drivers > check kraken checkbox > install > right click cam icon in system tray > exit. You can try using a different molex on your power supply to see if the port on the power supply is working correctly. However, they are being detected in CAM and I am able to change the color, etc. Hi, as the title suggests, my led strips that are pre-installed in the H500i are not lighting up. If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: If you need assistance with additional troubleshooting or have any further questions, please contact our Customer Support Team. "get status" is partially working. You can try using a different SATA power connector on your power supply to see if the port on the power supply is working correctly. The RGB lighting kit is powered by CAM, so it’s easy to change modes, sync lighting effects, and express your creativity with the perfect lighting for your build. Try using a different connection cable to connect the strips to the HUE+. Why are my lighting settings blocked in NZXT CAM? (Fans don’t show up under lighting section in CAM and LED channel 2 shows up as unoccupied with 0/40 LEDs in use) I was thinking maybe the fans went bad when my old motherboard/power supply died out or maybe NZXT stopped supporting the v1 AER RGB fans in one of the recent CAM updates or something. Can I add more than 4 strips of LED’s to my hue +? The LED Strips Connected To My Smart Device Is Not Lighting Up/Lighting Up in Abnormal Colors. Last edited by Escorve; Sep 22, 2019 @ 7:12pm #8 < > Showing 1-8 of 8 comments . Hello, I just installed 2x 140mm AER RGB 2 fans, and they won't show up in NZXT CAM. Posted by 2 months ago. Specifically, ensure that the USB and SATA power cables are properly connected. same issue with my X52. Please try these troubleshooting steps to further narrow down this issue. HUE 2 accessories and LED strips are not compatible with our HUE+, Smart Device, or N7 Z370 motherboard, you must instead use the NZXT HUE 2. It only works with Corsair products, and Corsair products usually do not work with NZXT Cam or Hue. $159.99. CAM not detecting fans or light strip. Any help would be appreciated, thanks! For Z63 and Z73 coolers, you do not need such a driver. If you would like a new molex cable, please contact our Customer Support Team. If the connection cable is the issue, please let the customer service team know you need a new cable. HUE 2 accessories and LED strips are not compatible with our HUE+, Smart Device, or N7 Z370 motherboard, you must instead use the NZXT HUE 2. JackNet RGB Sync. Once installed, restart your PC. Then plug one strip into the HUE+, and start CAM. Try each strip individually and see if any of them are defective. I have read a lot of comments mean such as “nzxt cam software won’t open, nzxt cam not detecting hue+,nzxt cam crashing, nzxt cam not detecting Kraken, nzxt cam software not opening, nzxt cam software not working, nzxt cam overlay not working “etc. Make sure to have only LED strips OR RGB fans connected on each LED channel. PLZ feel free to ask if u have any questions.. plus come say hi in my discord channel https://discord.gg/zmujJUD You can try using a different molex on your power supply to see if the port on the power supply is working correctly. Try each strip individually and see if any of them are defective. Check that you are using only NZXT LED strips or AER RGB fans. Hope you enjoy my opinion! Check if all the strips are properly aligned. If you are experiencing this issue with the RGB lighting on the pump this could be an issue with the USB connection. It reports fan RPMs and noise level. Everything is installed correctly buy cam is not recognizing the hue+. Make sure to have only LED strips OR RGB fans connected on each LED channel. start cam again, go to tuning tab and see if lighting tab is there again. I've had the case for about 2 years, but have never tried using the case lights until today. Read honest and unbiased product reviews from our users. NZXT's CAM software has come a very long way since the company's first "smart" products, and the breadth of easy to use lighting configurations and … If you are using any extension cables check those as well. To do this, exit out of CAM and unplug all the strips from the HUE+. If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: If you need assistance with additional troubleshooting or have any further questions, please contact our Customer Support Team. 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