Game saves aren't on the external storage, they're on the internal drive (and hopefully backed up to PS+ as well). This error message appears when you go to the “Saved Data in System Storage” page and click on the “Copy to USB Data Unit” option. The hard drive itself is usually fine, but the USB bridge, which helps connect the USB cable to the hard drive’s SATA interface is out of action. “Fast Format” is the default choice. The PS4 works fine with the 2TB drive. Then follow the steps below: If you have any suggestion or query related to “PS4 USB storage device not connected”, let us know in the comment box below. ALL RIGHTS RESERVED. In this way, users are able to enjoy more games on their PS4 without worries about running out of space and play their games on another device easily. Turn off your PlayStation 4 and turn it back on after a few seconds to restart it. So it might work sometimes, but only because it gets enough power sometimes. Also Check: Top Gaming Keyboard And Mouse For PS4, Also Check: Top 5 Gaming Monitors For PS4, Also Check: Best USB Storage Device For PS4, One of the most common and annoying PS4 error messages is the one that says: “The USB storage device is not connected. Reminder: If you disconnect the extended storage device without using the steps below, when you reconnect the storage device it may cause corruption or loss of data. , because older versions don’t support an external storage device. Upgrading PS4 Slim hard drive to 2tb won’t make you need more storage space in the near future. PS4 External HDD Never Worked Before If you have tried to connect the external hard drive to PS4 and it wouldn’t get recognized in the first place, you need to make sure of the following things. My ps4 gives me a checking storage status and says the ps4 didn't shutdown properly even though it did. Then, connect the USB drive to PS4, go to "Sound/Devices" > "Stop Using Extended Storage" on the quick menu and then reconnect it. Simply plug it into one of the PS4’s USB ports, and … Launch EaseUS Partition Master Free and right-click the partition that you want to check by clicking … When using the external storage system as extended storage and attempting to access it through the section called “USB Storage Devices,” This error message usually comes with no error code. Today I turn on PS4 thinking I should reinstall some games to use the external on PS5 later but now when I turn the console on and plug the external it simply doesn't work. FAT32 and exFAT are the supported file system for Sony PS4, so if you're now using NTFS in Windows 10, it's time to the format job or just convert it FAT32 without data loss.There're many ways to format hard drive, or external hard drive, we can do it in file explorer, Windows Disk Management and third party disk managing software. Then, read the following content to get two ways to reformat the PS4 drive for PC. Open Windows Explorer, right-click on a USB drive, then click on “Type.”, It will cause another window to pop up. To turn off your PlayStation 4 Press and hold the power button on the console for at least 7 seconds. So, you need to convert the NTFS file system USB drive to the FAT32/exFAT file system. How to fix USB device not connected on PS4 Hope this video helped What games are your main stays on the PS4/PS5 storage? Attempt to full-format it if it’s defective or if it has any bad sectors, and this should repair it. The filesystem is not supported.” Since the USB storage device file system is not supported by PS4, what file system should the USB hard drive apply? The error message “The USB storage device is not connected” shows that the PS4 machine can not accept the USB storage device attached to it. The days of swapping games in … Essentially, I upgraded my PS4 HDD yesterday. Have you tried changing the cable for the external drive and make sure it is as short as possible and usb. Please attach it to a computer, and you are going to make sure it is. If your USB drive comes with the NTFS file system, it’s not supported by the PS4 game console. About PS4 External Hard Drive Not Working Issue Due to the limited size of PS4 internal hard drive, most users would like to add an external hard drive for PS4 to get larger storage space. To move ahead, follow the onscreen motion. Is there any suggestion?” The error message “The USB storage device is not connected” shows that the PS4 machine can not accept the USB storage device attached to it. Therefore, the way to solve this problem is to reformat this drive. This guide will walk you through checks and fixes to help get your drive working properly. PS4 (PlayStation 4) is a console for gaming that comes with limited storage space. Make sure the external hard drive is NOT defective/damaged. And if your ps4 doesn’t read USB, you can’t access files, so you can’t transfer any data because PS4 can’t use this USB storage device. The reason is that the PS4 drive uses a format not recognized by Windows. That is because traditionally HDDs use the NTFS format and the PS4 supports exFAT and FAT32 storage formats. Yet, on top of that, bad game/app installation or its update will affect the functionality of the entire PS4 device. It is more than likely that your PS4 is not going to read the HDD off the bat. If yes, update the same to its latest version and recheck the issue whether it is fixed or not. A lot of PS4 users, therefore, connect an. When trying to update PS4 software via a USB storage device. That is why it is so frustrating and annoying. I understand your concern and I too know how bad is it to not be able to use the PS4 but I can’t really know if he doesn’t know how to boot in safe mode or actually he’s ps4 won’t let him boot in safe mode. While most now choose external PS4 hard drive storage, as you can set-up an external HDD as extended storage, there's a lot to be said for keeping … In most cases, this error message only shows up with the USB storage devices used as an extended storage.For this reason, if you connect a flash memory stick to PS4, the system will easily recognize it. We may have overlooked other explanations, but, according to our expertise, these are the most common ones. Connect a USB external hard drive to your console — The PS4 works with any USB 3.0-compatible hard drive. If the file is much smaller it’s the wrong one and won’t work. Users can also resort to the PS4 game CDs to recover data if they have one. Either way you have to repair it before the PS4 will mount it again, so you might as well just get it done. Privacy PolicyCookie SettingsDo Not Sell My InformationReport Ad. i had this device working since the update first came, and some of it still work, like can still format into exFAT just fine and it also still works for my laptop. PS4 will only recognize one external storage drive at a time Last but not least, you need to check whether you are running the older version of PS4 system software. For Windows Explorer, you can conveniently format the NTFS USB drive to FAT32. 3. Keeping your precious PS4 files backed up to prevent any data loss that might occur in the event of a system failure. Now whenever i try to reformat for extended storage, it just takes a long time and errors out with CE-37856-9. When you want to disconnect an extended storage device while your PS4™ system is on, use one of the following methods to ensure the safe removal of the device. It also happens when you use the external storage unit as data backup. The “The USB storage device is not connected” error message indicates that PS4 system is unable to recognize the USB storage device connected to it. 5 Amazing Gaming Keyboard And Mouse For PS4 [Level Up Your Gaming], Best Portable External Hard Drives in 2020 [Updated], Alienware Keyboard and Mouse [Elite Level Gaming], Wireless Headsets For Xbox One [Elegant Gaming Headsets], “The USB storage device cannot be used. Recover Data from PS4 USB Storage. However, when I plugged in the USB hard drive to my PS4,I was prompted by the message that “The USB storage device cannot be used. If this is the case, a hardware malfunction doesn’t necessarily imply this. One of the simple methods of formatting a disk and solving PS4 is that the USB storage system is not attached to a mistake. Check that your external hard drive supports USB 3.0, as PS4 does not allow older USB generations. The easiest way to increase the storage of your PS4, whether it be the original model, 2016 refresh or a PS4 Pro, is to add a USB 3.0 hard drive to your setup. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. If it’s working correctly, then make sure the external hard drive is formatted with FAT or exFAT file system, because PS4 doesn’t accept other file systems. Verify that the external hard drive isn’t faulty. Follow the instructions below on how to do this. You're browsing the GameFAQs Message Boards as a guest. Improper installation of PS4 system software update. That is it — it’s not happening for any obvious cause. Connecting the USB storage device using a USB hub. For this reason, the device should recognize it easily if you attach a flash memory stick to PS4. Sometimes this occurs because of the abuse of the PS4 USB port. PS4 fails to support connected storage devices via a third party medium (USB hub). Select “Format this volume with … » at the last stage. I took the 2TB HDD for the upgrade out of an external USB hard drive and, after the swap, put the PS4's stock HDD into the plastic casing to use as an external USB drive. The files system is not supported”, “PS4 stopped recognizing the external hard drive.”, “The USB storage device is not connected.”. 6. Need to switch from child to adult without deleting my account how? 4. You would need to format the HDD into extended storage, then transfer the game itself into the HDD, not the save. Right-click on the unallocated disk and select “. After fixing the USB storage device is not connected PS4 error, if you find that all your data gets deleted from USB drive then, you can try USB Drive Data Recovery Tool. Why won't my PS4 find the update file? Why PS4 Can’t Read Or Recognize USB Flash Drive? The explanation is often too simple, and you need to patch the corrupted PS4 database. How do i fix My ps4 games which got locked after connecting to the internet? Any tips? But sometimes PS4 stops reading and remembering its files and USB drive. It's also an inexpensive way to vastly expand your PS4's storage. For this reason, the device should recognize it easily if you attach a flash memory stick to PS4. Connect your USB drive to PC—Right-click “. Check you're not currently downloading or installing a game, as sometimes partial files like this can temporarily show as Other storage space. How the hell did we play some games without save states? For example, you may need to move PS4 video files from USB to PC, transfer pictures to USB for later viewing. We will be happy to help you, Your email address will not be published. There are many applications of external USB drive in PS4 when playing games. This mistake happens most often unexpectedly without any hint or intervening cue. This would cause an electrical shock impacting the way the PS4 system handles the devices connected to the USB. Download the lost games to PS4 local storage/PS4 hard drive again. Problem is, the ps4 won't recognize the drive now for use as a back-up, because it was formatted work as an external ps4 drive. The 2TB Seagate Expansion Portable we tested, for example, will set you back just ₹6,700. It can only mean you need to patch corrupted system files because of that. If the cable is bad or too long you might not get enough power to the external drive. Make sure to download the latest version of. To fix the USB storage device on PS4, first, make sure the storage device is FAT or exFAT formatted. Let me tell you the PS4 recognizes only exFAT and FAT32. Step 1: Launch MiniTool Power Data Recovery Trial Edition to its main interface, then choose a proper recovery module to continue. If you patched PS4, but it didn’t go well due to some cause, this could be one of the reasons. Why is my left analog stick make my movement slow in game? level 1 There seems to be an issue going around with PS4s seemingly being bricked out of the box. Your email address will not be published. The save will not be able to transfer over. Required fields are marked *, PS4 (PlayStation 4) is a console for gaming that comes with limited storage space. The set of files is not provided. The minimum is 250gb, and to do that what you mentioned is a different process. The USB storage de… ” shows that the PS4 machine can not accept the USB storage device attached to it. This software recovers inaccessible or lost videos, recorded game videos, captured game screenshots, music audio from the PS4 … “I have got a 2TB USB external Seagate hard drive, formatted with NTFS and I want toemploy it to backup my PS4. (Image credit: Andrew E. Freedman / Tom's Guide) Your new hard drive or SSD will need to be formatted as PS4 extended storage, and you have to remember to eject the drive before removing it. How to make USB hard drive format compatible with PS4? Two prerequisites for this method: You have turned on the Sync with PlayStation Network option. 5. In such a scenario, you have to know that something with the USB itself has gone wrong. If your Seagate external hard drive has only one partition that is recognized, you can use This PC.If the hard drive has more than one partition or the partitions are not showing up, try using Hard Disk Drive to scan the entire disk. Finally, to start a fast format for your USB drive, click “Start.”. © 2021 GAMESPOT, A RED VENTURES COMPANY. Reformat PS4 Drive for PC with Disk Management When you want to disconnect an extended storage device while your PS4™ system is on, use one of the following methods to ensure safe removal of the device. Because hard disk drives need to be spinning for the head to read sectors of the platter, sometimes we have to wait for spin up time. “. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. You can only … So, if you have another file system in your USB storage, ps4 won’t recognize USB, and it won’t be able to use it. For a long time, the USB storage device will work fine, then suddenly, it would stop working, and this message would appear. Select [Sound/Devices] > [Stop Using Extended Storage] on the quick menu. It is advisable to use another USB port which may act as a resolution, sometimes. Format NTFS Drive To FAT32 Via Windows Explorer, Link the USB drive to your device. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. It was a long time coming but you can finally connect an external hard disc drive (HDD) to your PlayStation 4 (PS4) or PS4 Pro. need help with extended storage (was working but stopped). We’re saying the same thing over here. You have copied the video game files to the USB storage device. Once you’ve done that, the hard drive will no longer be able to be used on a PC/Mac as it’s formatted for PS4 now. This error also happens when during the connection, the PS4 or the external storage unit falls to the floor. Here you can select the exFAT filesystem. In the File System section, you can pick “exFAT or FAT32.”. Even worst when I plug the drive into my Windows 10 PC, it's no longer accessible in file explorer to be reformed. If you want the save as well, you’ll need an online account, transfer the save to the cloud. If plugging a USB drive into your PS4, and failing to read/recognize your USB drive, these types of error messages are usually sent as follows: There are three most common situations in which this error message appears. Most often, this error suddenly occurs without any prior cue or hint. If you’ve planning to use an external hard drive with a PS4 as “Extended Storage” (for installing Games) then then PS4 will ask to format it for use. I've had to do it a couple of times and nothing bad happened. Your drive is built into NTFS in simple words and is not compatible with PS4. Right-click on the USB drive and pick “Delete Size.” The USB drive is now empty, unallocated. A word, though, about capacity: while the 4.5 software update supports drives up to 8TB in capacity, anything above this simply won't work. (unless that dive is also powered from an ac adapter.) Improper installation of a games/apps or its update. 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