If malware is to blame for whatever is happening with your Mac: Navigate to Malware Removal in the sidebar, Click Scan and delete anything suspicious if found. Part of the problem is that it isn’t simply a matter of replacing a single key on the butterfly keyboard — the entire MacBook keyboard has to be replaced, making it a fairly significant repair job. Responsive and precise, it’s a dream to work with… at least, when it’s working correctly. As mentioned earlier, dust particles in the keyboard may cause such problems with your MacBook Air or MacBook Pro. The only button that works is the power button. Unfortunately, the butterfly keyboard is also just as fragile as a butterfly too. It can also stop working due to an outdated macOS. Let’s find out the steps you need to take to fix your MacBook keyboard quickly. Now you know the reason why your MacBook Pro keyboard is not working. Is your MacBook Pro keyboard not working? However, software and hardware related issues can arrive during use. Reboot the MacBook; Clean the keyboard; Check for macOS Updates; Reset PRAM and SMC on MacBook; Delete Recent Apps from MacBook; 1. After each step please test to see if your keyboard is working: 1. Here are some other things I have tried: 1) External keyboard and mouse work perfectly fine. The longer answer is an authorized Apple dealer will fix your MacBook Pro keyboard for free. Your keyboard can still be fixed… Try these fixes There are chances that a bug is causing the issue or some setting has been mistakenly altered. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. Even though it won’t do the job for most, it’s worth trying since a can of air only costs a few dollars. Apple suggests cleaning your keyboard with compressed air. Clean Keyboard. It chose a new keyboard design starting with the 2015 12-inch MacBook, and then brought to the 2016 overhaul to the MacBook Pro line. Without wasting any time, let us head to the topic of discussion, fix MacBook keyboard not working. For Macs with a non-removable battery: Press and hold down: Shift, Control, Option, and the power button, If your MagSage adapter changes color, you’ve reset the SMC. So it’s truly disheartening to discover that there have been a slew of MacBook keyboard issues plaguing recent models. I thoroughly enjoy discovering new hacks, troubleshooting issues, and finding and reviewing the best products and apps currently available. Note: This is a slightly complex and risky procedure, as excess airflow can further damage the keyboard. 1) Shut down your MacBook Pro. MacBook Pro keyboard and trackpad not working? You generally buy a MacBook because you want a quality laptop that’s easy-to-use and doesn’t suffer from bugs or hardware failures. Apple has admitted that there’s a flaw with their design and as long as your MacBook is recognized as one of the afflicted models (if your keyboard isn’t working, it probably is) then all you have to do is take your laptop to an Apple Authorized Service Provider, Apple Retail Store, or Apple Repair Center, and they’ll handle your MacBook or MacBook Pro keyboard replacement. Alternatively it may be that it is the keyboard of your Mac laptop that isn't working - your MacBook, MacBook Air or MacBook Pro might be unusable because the keypad has stopped working. Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider. Check your keyboard batteries if applicable. By continuing to use this site, you agree to our, How To Quickly Fix Mac Bluetooth Not Working, Get 8 apps we picked for you + 210 more on Setapp for 7 days free, Design, coding, or writing — Setapp has apps for any job, New apps from world’s best devs arrive every week. In almost all cases, the problem doesn’t seem to be with the software and are usually temporary. Fix Keyboard Backlight Not Working Macbook Pro/Air If you are also experiencing backlight not working issues on Macbook Air, MacBook Pro, or MacBook then today we will troubleshoot these issues. You can’t use your MacBook Air if its keyboard is not working properly. If even one spec of dust gets under a key and into the mechanism, it can lead to problems like a key repeating, sticking, or not registering hits at all. Reboot the MacBook. We’ve gathered the most common root causes of the issue and their possible solution, so do try them out. It’s a dedicated toolkit for solving every keyboard problem through the best applications. I can log into OS X and everything functions normally with an external keyboard and mouse. Solution 3: Clean junk from your MacBook Pro. Rotate your MacBook onto to its right side and spray the keyboard again, from left-to-right. One thing to note is that a MacBook keyboard isn’t like most other keyboards on the market. Hence, it would be a good idea to clean your MacBook keyboard. In case you don’t know how to do it, check out our detailed step-by-step guide for help. If you find your MacBook trackpad not working, there are a few steps you can take. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. VAT ID: IE3425001BH. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. Naturally, Apple is working to fix the problem in upcoming models of MacBook Pro and MacBook Air, but if you’ve bought one in the last few years, unfortunately, those fixes aren’t going to help you. Why Hasn't Apple Adopted USB-C for iPhone? While you’re at it, close the lid when you shut your laptop down as well. They are undoubtedly very easy to follow and fixes the problem. Delete .plist files The MacBook trackpad is one of the best on the market. It … Make your Mac fast and secure with CleanMyMac X. Reg. Instead of using a scissor-like mechanism, MacBooks feature a proprietary Apple butterfly-like keyboard with a slightly different design. Setapp uses cookies to personalize your experience on our website. Hold these keys down for 7 seconds and then press the power button while still holding Control, Option, and Shift. Software problems might cause keyboard misbehavior. Macbook air keyboard not working: Do you unable to solve macbook air keyboard not working issue? Whereas most keyboards’ scissor mechanism provides tension on keys so that they click back into place once you finish typing, Apple designed a minimal switch as slim and elegant as a butterfly — hence the name. Like many other MacBook users, my keyboard began to malfunction. Sometimes software conflicts can arise and create irritating, persistent issues that you don’t know how to resolve. To restart your Mac, click the Apple menu > Restart. Tilt your Mac at a 75-degree angle, so it’s not vertical. I know for a fact that the keyboard and trackpad are not the problem. I hope the issue is resolved ASAP and your Mac is back to its form glory as soon as possible. Fix Macbook Keyboard Not Working. It’s another if your spacebar won’t work. Designed to sit in your menu bar and give you detailed rundowns at a glance, this optimization utility is bar none when it comes to knowing what’s happening with your machine. If your keyboard or trackpad issues have just started, it’s possible that a recent change in software or settings has caused the problem. Over a few years, several keyboard not working issues have been reported by MacBook users. Note: Before you reset the PRAM and SMC, make sure to take proper backup. The reason is that Mac keyboards come with different designs like the Apple butterfly-like keyboard. In general, both the keyboard as well the trackpad will be connected ultimately to … You’re not alone. A malfunctioning Mac keyboard can be very disturbing. Thus, fixing your MacBook keyboard can’t be put off for very long once it’s stopped working. Secure your Mac against any issues with CMM X. It is simple but effective. Wait for 30 seconds or so and Power On your laptop. Best of all, both CleanMyMac X and iStat Menus are available for a free seven-day trial from Setapp, a platform with over 150 Mac apps that make your digital life a breeze, from creating backups to working with documents to managing your finances. It’ll reset some options like the time it takes for your MacBook to go to sleep when left idle, but it won’t change any truly important settings. So instead of trying to figure out what’s going wrong with your Mac, get CleanMyMac X to do it for you. For that, just download iStat Menus and you’ll be able to monitor your Mac’s performance in real time effortlessly. Now, use a compressed air spray over half the keyboard or the affected keys in a left-to-right motion. Before you can fix the problem, first you have to determine exactly what the problem is. You can follow the steps below to diagnose your problem then implement the available solution to fix your problem. Repeat with the MacBook rotated to its left side. Here, you will find the entire list of all software installed on your MacBook with their respective installation/update date. The first lawsuit was filed in May 2018 on behalf of two people who’s MacBook Pro keyboards stopped working. Repeat the process for a thorough clean, but remember to use compressed air along with a straw to limit the airflow. This simple reboot can take care of many of your Mac’s problems. Even, it is one of the recommended methods by Apple. Three action class lawsuits were filed against Apple over the Mac keyboard issues. Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. It might sound too basic, but we often undermine the importance of a fresh start. 584165. Restarting the Macbook will reset several settings and resolve the issue at hand without much hassle. The list also includes Spacebar not working, keyboard not working except power button, and many other similar problems on MacBook Air and MacBook Pro. Macs are usually smooth-running machines. Clean Your Keyboard. In some rare cases a blast of compressed air could clear the dust from the keyboard. 2. Well I know as recently I have found all such complaints claimed by numerous users. To update your macOS, head over to System Preferences, and navigate to the Software Update section. Ever wondered how Apple laptops are so slim? Here are some more tricks to make the most of your MacBook: A self-professed Geek who loves to explore all things Apple. To clean your Macbook’s keyboard, you can use compressed air … By accessing the keyboard preferences and uncheck the option. Keyboard & trackpad not working. iStat Menus shows you exactly when your computer starts slowing down. Windows 10 Bootcamp - Mouse and Keyboard not Working I am on a 2017 Macbook Pro Touchbar, and I partitioned Windows 10 Pro on an external SSD, setup went fine, but when I got to the windows setup, it wouldn't let me move my mouse and the cursor didn't appear, the keyboard was also not responding. Took top off to make sure keyboard connection ok to top case, is ok. Dear Apple, here's how I solved my MacBook keyboard problem. Its revised its design once, but not with much improvement. This is a very annoying issue. Remember to reset both as just resetting SMC alone won’t work. Method 1: You can start by cleaning the keyboard. My solution is, well, not factory recommended. So, employ this method if you’re sure about your cleaning skills or get it done by a professional. For some reason many Mac users have reported this solves their MacBook trackpad not working issue. MacBook :: How To Login If Keyboard Not Working Oct 19, 2010. Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider. If automatic light-sensing is not working properly you can disable the option to adjust the keyboard brightness automatically. Of course, the best treatment for your Mac overall is prevention — using thoughtful analysis to see premonitions. Your MacBook Pro keyboard usually does not work due to dirt or debris over it. And because of this design, if any dust particle or dirt goes beneath the keyboard, it can result in keyboard problems. Hold down all 4 of these keys for another 7 seconds. Possibly your MacBook keyboard and trackPad are not working smoothly because your system junk creates problems. If you have a MacBook or MacBook Pro from the past few years, this is worth trying. At the very least, using compressed air rules out any crumbs or bits of debris being the cause of the Apple keyboard not working. Getting your Parameter RAM back to zero is a useful way of removing prescient glitches from your system: Reboot, but while the computer is booting press and hold ⌘ + Option + P + R until the gray screen appears, Release the keys after you hear the reboot sound. There are a few possible issues that could lead to your MacBook keyboard not working. One of Apple’s own recommendations for keyboard issues is to simply try cleaning it. Turn the device off and on. But don’t worry, if your MacBook Pro or MacBook Air keyboard is not working, as you’ve arrived at the right place, get some of the best possible solutions here. It’s possible that somewhere along the line your software settings have changed and contributed to keyboard and trackpad malfunction. HELP my husband’s late 2008 MacBook Pro 17 inch keyboard will not work. Please come back from another device. Setapp lives on Mac and iOS. 1. In some cases, if your MacBook Pro trackpad isn’t working, you can try to disable Force Click to fix the issue: Open System Preferences in your Applications folder. Get CleanMyMac X and it will help you keep your Mac healthy, always. So, resetting them could resolve the issue. What to Do If Macbook Keyboard is Not Working? Lots of users have been experiencing issues with their Apple butterfly keyboards as well. Try rebooting your MacBook and see if that clears up the issue. Note that only Intel-based Mac computers have an SMC. Is Fining Apple for Secretly Slowing iPhones Justified or Not? As mentioned in the beginning, the MacBook Pro keyboard may not work properly if there’s some debris or dust stuck between the keys. 2) Press the Shift, Control and Option keys on the left side on your keyboard and the Power buttons at the same time. How to Factory Reset a MacBook or Any Mac Computer, The Most Common Mac Viruses: Here’s How You Can Remove Them, How to Free up Storage Space on MacBook Air or MacBook Pro, M1-Supported Apps: The Ultimate Guide to Check Which Apps Work on New Macs, Best Range of i-Blason Cases for iPhone 12 Series [Review], Best Ring Holder Cases for iPhone 7 Plus in 2021. Don’t let your Mac be cluttered up with your system junks. Try setting them back to their factory defaults by deleting your .plist (or “property list”) files. In that case, your automatic keyboard backlighting may not trigger. But don’t worry. For some reason my macbook keyboard and trackpad are completely non-responsive. Now that you might have found the culprit let’s get to the next step. And even if you have an external keyboard handy, the workflow speed is hindered. But don’t expect salvation. PRAM (Parameter Random Access Memory) stores core values, and SMC (System Management Controller) takes care of your CPU fan, lights on Mac, and keyboard as well. Ready to check them out? So when your keyboard is not working, resetting the SMC is worth a try. There were a lot of users with a Mac keyboard not working, and if they hadn’t taken action this fix would cost hundreds of dollars. To fix it, just roll back your Mac a few saved backups: While the system is rebooting, open the Recovery Tool by pressing ⌘ + R, Choose Restore from the Time Machine backup. It might sound too basic, but we often undermine the importance of a fresh start. Macbook Ambient Light sensors. The short answer is: not you. Restart your Mac. Back up your computer with the Time Machine fist, Enter ~/Library/Preferences/ into the new bar and hit Go, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist, com.apple.driver.AppleBluetoothMultitouch.mouse.plist. The track pad works he uses a mouse it is ok the keys will not type. Let us deliver Setapp to your Mac in one click. Note: This fix will only work for MacBooks with 3D Touch, but it’s relatively easy to do and worth a shot. Make Sure Your Keyboard Is On If your Wireless or Magic Keyboard is not connecting, you should first check that it's actually turned on: On the latest Magic Keyboards, slide the switch on the back edge of the device so that the green color becomes visible. Their MacBook Air keyboard isn’t responding properly or has become totally unresponsive. If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on. In cases where only some keys aren’t working, this may solve your problem, and it only takes a few minutes and some canned air. © 2021 Setapp Limited, NSC Campus, Mahon, Cork, T12 XY2N, Ireland. Meantime, prepare for all the awesome things you can do with Setapp. It’s one thing if your Z key sticks occasionally. Brewing An Alternative... A Decade of Apple: Happy, Sad, Great or Worst Moments of Tech Giant. By using MacClean, you kick it back your keyboard to work. To reset the SMC on your MacBook, follow these steps: Shut down your MacBook. And if you are using a MacBook with a Butterfly keyboard, it might be that dust or dirt particles are hampering the key travel. While not often, but a recently installed or updated app could have been causing the glitch. Say no more, we’ll get you started with Setapp real quick. 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