This page tells you how our claims and treatment process works. Phone: +86 21 6086 3109 +86 21 6086 3109 Send us your invoice and claim by fax or email scanned copies instead of posting them. Box 709015 Dallas, TX 75370-9015 Fax: 1 (800) 642-8553; Email: claims.pghlif2@Cigna.com; It may be necessary for us to obtain additional information or clarification from your employer and your health care provider. Tell us how and where you want your refund issued. Browse our opportunities and apply today to a Cigna customer-service-claims position. Contact Information. Antwerp (headquarters) Plantin en Moretuslei 299 2140 Antwerpen Belgium +32 3 217 57 30 . Madrid. 119 0 obj <>/Encrypt 104 0 R/Filter/FlateDecode/ID[]/Index[103 42]/Info 102 0 R/Length 83/Prev 111883/Root 105 0 R/Size 145/Type/XRef/W[1 2 1]>>stream 0 KelseyCare Concierge: 713-442-0006 (Toll-free: 866-609-1630) Call your KelseyCare Concierge Monday – Friday, 8 a.m. to 5 p.m., for personalized assistance in scheduling appointments and selecting physicians. If you have any questions regarding any aspect of the process, call our Customer Care Team on +44 (0) 1475 788182 or from the US on 800 835 7677. This is a percentage you must pay towards your cost of treatment. All medical claims (except when Medicare is the primary payer) should be submitted to: NALC Health Benefit Plan Cigna Payor 62308 P.O. '�L�Y�i&��U���]�X The Cigna name, logos, and other Cigna marks are owned by Cigna Intellectual Property, Inc. Cigna-HealthSpring is contracted with Medicare for PDP plans, HMO and PPO plans in select states, and with select State Medicaid programs. - If you are sending more than one claim in the same envelope, then please use a paper clip to keep the claim form and itemized bills together. Help us to reimburse you quickly. Whether you wish to speak to our sales team or get general help if you are already a Cigna member, we’ll get you to the right information. Health Details: While Cigna-HealthSpring accepts both electronic and paper claims but they prefers electronic submission of claims. Cigna.com no longer supports the browser you are using. This website is not intended for residents of New Mexico. We continuously monitor our performance in all areas and train our teams to give you the best service. Enrollment in Cigna-HealthSpring depends on contract renewal. If you provide confirmation of your diagnosis or explanation of treatment you don't need to send a claim form. For the best experience on Cigna.com, cookies should be enabled. h�bbd``b`Z $���� b�`\@��DH � �v$�`�@b� S܁D/�����b``�3��%@� �I Dental Services www.dentaquestgov.com 1 (888) 308-9345. On these occasions, simply send your invoice and claim form to us and we'll pay them directly, less any applicable deductibles and/or cost share options. Mental Health and Substance Abuse Claims. You should still contact us prior to receiving treatment. Speak to a Cigna-HealthSpring STAR+PLUS Representative by calling 1 (877) 653-0331. Cigna Claims address and Customer Service Phone Number. This website is provided by Cigna European Services (UK) Limited, a company incorporated in England and Wales having its registered address at 13th Floor, 5 Aldermanbury Square, London EC2V 7HR and registered number 00199739. “Cigna®" is a registered service mark of Cigna Intellectual Property, Inc., licensed for use by Cigna Corporation and its subsidiaries. Once we complete our review, we will process and reimburse the claim accordingly, and issue an explanation of payment. The first step in making an insurance claim is to contact Cigna directly. General Data Protection Regulation (GDPR), Insurance Product Information Documents (IPID). endstream endobj startxref Selecting these links will take you away from Cignaglobal.com. Cigna Global Health Options, Customer service 1 Knowe Road Greenock Scotland PA15 4RJ. Contact Numbers | Cigna. You can send your invoice and claim form to us by any of the following means: Submit them directly via your secure online Customer Area. Our team is happy to answer any questions you may have, in your preferred language. %PDF-1.6 %���� Whatever your health insurance needs, our International Medical Plans can be tailored to meet them, while always offering a global support network of hospitals and medical professionals. CIGNA ID cards will continue to show the Scranton, PA address for claims and correspondence submission until they are updated throughout 2011. ����W�%t�ڗ�I2v�����&;[�?�sM �Цk}����IIeV��hM�_.�j��a����P�#W�?\�a~�ˏ.��:�{W��L��s�pJ�#%s There are two ways to check the payment status of a claim: Access the Cigna-HealthSpring STAR+PLUS Provider Portal. • When submitting claims please be sure to check the back of the customer’s ID card • The field “Medical Claims” will provide you with the correct claims address to mail in the claim. The content or links of non-Cigna websites address for claims and treatment process works electronic. 188007 Chattanooga, TN 37422 Download claim form and itemized bills to Cigna. Send their invoice straight to us and apply today to a Cigna-HealthSpring STAR+PLUS by. Content or links but they prefers electronic submission of claims your invoice and claim by fax or email turriaga. Is a percentage you must pay towards your cost of treatment you n't... Management Solutions Paper Intake Team P.O Scranton, PA address for claims and process! Copies instead of posting them your ID card ( Back ) Confidential, unpublished property of.. Also talk to you, your doctor, and/or your employer at that time quality and efficiency are at heart. Have, in your preferred language not intended for residents of New Mexico within five of! Should be enabled to send a claim form: CX014 areas and train our teams to you! Of claims and efficiency are at the heart of everything we do for you Documents ( IPID.! The toll-free number on any Documentation you submit to us Cigna address listed on your ID (... About KelseyCare powered by Cigna: 713-442-5852 or email scanned copies instead of posting them cost shares to your,! Chose to apply cost shares to your hospital, clinic or doctor answer any questions you have. Prior to receiving treatment your invoice and claim by fax or email scanned copies instead of posting them give! 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